Facebook Bug Shows Random Tab Image on Timeline Fan Pages

Facebook Bug Shows Random Tab Image on Timeline Fan Pages post image

Update 4/1/12: Facebook has fixed this bug!

One of the new features of Facebook’s timeline fan pages is that what used to be known as “tabs” are now featured icons on the top of the fan page. If you are using any apps for your custom Facebook tabs, such as the Static HTML app, you can customize the icon that appears at the top of your page. You can read the tutorial for how to change the timeline tab images here.

However, there is a bug that prevents you from customizing the icon. In fact, when you try to upload one of your own images, a random image from any other Facebook fan page will appear! This is a very frustrating issue that hasn’t been resolved yet. The bug is a Facebook-side issue, as many different apps are affected.

 

To encourage Facebook to prioritize this bug, please click here, subscribe to the bug, and post to the wall.

The U Stand Out Facebook page has also been affected by this bug. Here’s what our custom tab should look like:

Facebook Fan Page Tab Icon

After someone commented on a recent U Stand Out blog post about this issue, I looked at my page, and there was not only an unbranded, random image, but it was a pornographic image. After several seconds of freaking out, I immediately went to change the image. But whenever I would upload my own, a different, random image would take its place. I settled on one that’s sort of relevant, so here’s what it looks like instead:

image

So again, please click here, subscribe to the bug, and post to the wall to encourage Facebook to prioritize this bug. I will also update this post when the bug has been fixed, so subscribe to the comments below to be notified when this bug has been fixed.

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For a complete, step-by-step walkthrough on how to create and optimize your Facebook page, download the eBook Stand Out on Facebook.

In this eBook, you’ll learn how to:

  • Create a beautiful Fan Page that looks sleek and professional
  • Get more likes with a like-gated content offer strategy
  • Develop and maintain a Facebook fan engagement strategy
  • Build a content schedule to keep fans coming back for more

 

Diana Urban is the founder of U Stand Out, a guide for making your web presence stand out using internet marketing, blogging, and social media tactics. She is the Head of Prospect Marketing at HubSpot, an inbound marketing software company in Boston. Tweet with @DianaUrban or like her Facebook page to stay connected!

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