The Beginner’s Guide to Twitter

by Diana Freedman on March 12, 2009

Original Twitter Bird

Twitter is a microblogging platform that lets you broadcast short messages to your “followers” (the equivalent of a friend or connection). If you don’t already have an account, I recommend you get one, at least to see what all the fuss is about. It’s all over the media, has become part of major companies’ interactive marketing campaigns, your coworkers are talking about it, and even celebrities are using Twitter.

But I’ve talked to so many people who haven’t joined or gave up on Twitter because they didn’t know where to start. The interface is almost too simple, and it’s not always obvious what to do next. So here is a newbie’s guide on how to use Twitter.

1. Create a Twitter account

Go to http://twitter.com and click “Get Started—Join!” Enter your full name and create a user name. I suggest using your full name (firstlast) if it’s not already taken. There’s a time and place to be anonymous, and Twitter isn’t really it; one of the major opportunities of Twitter is the networking aspect. Still, if you want to create a fake identity, go for it. Then fill out the remaining required fields.

2. Skip the next two prompts

After signing up, you’ll be taken to an import contacts screen, followed by a suggested user prompt. I recommend writing at least a couple tweets and uploading an avatar before following anyone. People will be more likely to follow you back if they know at least something about you besides your username. You can come back to these screens later.

3. What are you doing?

I don’t think anyone has joined Twitter without staring at that text box wondering what the heck to say to audience of nobody in 140 characters or less. Maybe you’ll start out with the obligatory “Figuring out this Twitter thing.” You can get some ideas for what to tweet about in my article What You Should Tweet About, so I won’t get too in depth about it here. Start out by posting a link to an interesting article, commenting on some current event, and asking a question (perhaps a question you have about your industry).

Leave your most recent tweet as an open-ended question right before you start networking. Once you follow people, they’ll look at your profile to see if they want to follow you back. For however many seconds that takes, you will have their attention, so this is a great opportunity to get a good number of replies.

4. Customize your Twitter page

The next thing you’ll want to do is customize your Twitter page.

  • More Info URL – submit the URL of your website or blog.
  • One line bio – since you only have 160 characters here, this isn’t a good place to be too descriptive. Instead, fill most of the space with keywords to describe what you’re interested. This will make it easier for like-minded people to find you.
  • Location – enter your location (pretty self-explanatory).
  • Picture – Upload a photo that will be used as your avatar. I recommend this being a picture of you. People on Twitter want to be following other real people, so using a real photo will show that you’re a real person, that you’re not just a bot or scam account.
  • Design – Twitter has some basic backgrounds to choose from, but I think your backgrounds should represent more of who you are since your bio can only be 160 characters long. Many people) also include links to other social network profiles and contact information. You can find some customizable backgrounds here, and more are coming soon!

5. Set up mobile Tweeting

To set up the mobile features, go to “settings” and then “devices.” Enter your cell phone number and then follow the instructions to validate the phone. Then you can send an SMS message to 40404 any time you want to tweet and you’re not at a computer.

You can also turn on notifications when anyone sends you a reply or direct message, but this can get extremely annoying if follow a lot of people. It’s better to turn this feature off and check Twitter whenever on your mobile web, if you have it.

6. Follow people you know in real life

The first thing you should do is to connect with people you already know. On Twitter, this is called “following” someone. Not everyone you follow will follow you back (unless you’re just super awesome like that). If they know you in real life, they’ll probably follow you back, so let’s start there.

In the top navigation, click on “Find People,” then “find on other networks.” Enter your main email address and password to see which of your contacts are on Twitter. Of those, you’ll be able to select which you want to follow.

If you know that some of your friends are on Twitter but they’re not in your address book, you can click “Find on Twitter” and type in their names or usernames.

7.  Follow people with similar interests

Next, find people with similar interests who you don’t necessarily know in real life, nor will probably never meet. These can be people who work in the same industry as you, share the same hobbies, like the same television shows, also run marathons, share your love of knitting; you get the idea.

There are several ways to find these people. You can do a Twitter search for topics of interest to see who’s been tweeting about them, and then follow them. Then there’s Twellow, a twitter directory where you can type in a keyword or phrase and see the most influential tweeple in that category. There’s also Twellowhood, where you can find people in your neighborhood or city who are also on Twitter.

Everyone’s Twitter experience is different because everyone has different interests, and follows people accordingly. If you follow people for the sake of building your numbers, the conversations won’t be as engaging, the article links won’t be as interesting, and what you learn from your Tweeple won’t be as relevant to your interests. Also remember, you don’t have to follow everyone who follows you.

8. Interact with your Tweeple

You can talk about anything on Twitter, but remember not to just talk AT your followers. Interact with them. Then they’ll be more likely to reciprocate.

Replying: Begin your tweet with @username to reply to that user or say something specifically to them. You can have more than one @username in a tweet if you want to say something to multiple people, but keep in mind your 140 character limit.

Direct Messages: Send someone a private message using the direct messaging feature. Begin your tweet with d username to send someone a direct message. You can only send direct messages to people who are following you back.

Retweeting: You can also retweet someone’s tweet, meaning you can repost a message already posted by another Twitter user. This will look like “RT @username whatever the message is.” People usually retweet interesting links, breaking news, and announcements. Sometimes people even ask for their message to be retweeted (“please RT!”).

9. Organize your Tweets

Use the hashtag feature (#) to organize your tweets. Most of the time, hashtags just help categorize your tweets so others can easily find it. For example, I tend to tweet about #Lost on Wednesday nights, and I like to read other people’s #Lost comments during commercial breaks. And on Friday’s, you’ll probably notice the tradition of #followfriday, where people recommend other tweeple to follow.

You can also participate in a conversation about a specific topic with hashtags. Sometimes this will be an actual conversation, such as when you’re at a conference, concert, or any public event. You can add commentary by including #topic in each tweet, and then view other people’s comments at Twitter Search.

10. Learn the Twitter lingo

Here are the most common terms used on Twitter that you’ll eventually come to be familiar with. Some of them have been sprinkled throughout this article. You can see a complete list at the Twitter Language Guide.

  • DM = direct message
  • ReTweet or RT = to repost a message already posted by another Tweeter
  • Twaffic = traffic you get from Twitter
  • Twat = a Twitter spammer
  • Tweeple = people on Twitter, Twitter users… basically anyone who uses Twitter
  • Tweeter = one who Tweets, or one who uses Twitter
  • Tweet = a message on Twitter
  • Tweeting = the act of writing a message on Twitter
  • Tweetup = an in-person meetup of Twitter members
  • Twestival = a coordinated Twitter event in cities around the world, and the money raised at these events go to charity

What is one tip you would give to a new Twitter user?

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Article by Diana Freedman

Diana Freedman is the founder of ustandout.com, a guide for making your web presence stand out using social media and other web marketing tactics. Diana works in advertising as an Account Executive in Boston. Start socializing with Diana by following her on Twitter.


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{ 23 comments }

Jules March 13, 2009 at 12:52 am

Hi :)
I joined up a while ago, but wasn't sure what to do at the time.
I did say hello, but no one talked back to me LOL
I'm not sure what I was meant to do next so gave up on it.
I might try again now that I have read your useful and very helpful information about using Twitter.
Just have to go find where I have put it LOL
Thank you :)

Tony Hogan March 13, 2009 at 2:05 am

Great stuff Diana. I have posted a very very short article pointing to your blog, hopefully it sends you traffic

http://webbusinessblog.wordpress.com/

Diana Freedman March 13, 2009 at 6:37 am

Thanks for the link!

Diana Freedman March 13, 2009 at 6:38 am

I'm glad you found this article helpful. Good luck tweeting, and have fun!

kelly March 15, 2009 at 3:39 am

Good report! I use Twittericans and Twitterasians but it tends to leave out those in Europe, New Zealand and Australians so I think Twitterverse (Twitter Universe) is a better term!

Karen March 19, 2009 at 5:43 am

Love this stuff! I twitter but know nothing about the “geek” part of it all. I'm also just starting to promote my blog more, even though I get a lot of traffic, more can't hurt.

Talk SEO March 23, 2009 at 8:22 am

Great tips Diana.. thanks for this wonderful articles, today i was going through some of the tips on twittering and i found Scott blogs http://allbusinessauctions.wordpress.com and the way he described was much more informative.. this i am not saying yours are okay..lol i am just adding in you if you missed something.. anyways thanks..

SiSi March 30, 2009 at 7:09 pm

Thanks for sharing, I am pretty new to Twitter and your article helped me with some insight on finding out what in the word is Twitter!

Cheap Phone Calls April 8, 2009 at 5:17 am

Brilliant short guide to Twitter. After reading your blog for a while now, I am getting to grips a lot better with Twitter. Thank you for once again improving my knowledge.

Shirley April 27, 2009 at 9:37 am

I too am finding Twitter hard to understand, too bad they can't make it more user friendly.
At least you are helping with that. Thanks for the great article. Maybe now I will be able to get around there a little better

Sasha May 3, 2009 at 12:28 pm

gud post.. i am also usning twitter….
Sasha
smartappsportal.com

Shanker bakshi May 10, 2009 at 7:32 am

I wonder lots of people still ask me what is “twitter”. at least now i know a place where i should send them to understand what is twitter and how to start tweeting around.

Home theater seats May 10, 2009 at 11:58 pm

True words for you “Helper for beginner” totally new to SM and Blogging so it been best help for my blog

Dekoracje okien June 4, 2009 at 2:34 am

The best place to start is obviously your irl friends and random celebrities/authors you're interested in. After that you should get a hang of things.

Alien July 9, 2009 at 10:16 am

Constantly keep hearing about this social network site and can't understand why it's so popular. Can anyone enlighten me as to what it's all about and why it's so popular?

Alien July 9, 2009 at 5:16 pm

Constantly keep hearing about this social network site and can't understand why it's so popular. Can anyone enlighten me as to what it's all about and why it's so popular?

Stancje Wroclaw July 10, 2009 at 10:13 am

Definitely try not to follow any celebrities in the early stages. They won't follow you back and the account will just look weird.

pozycjonowanie poznań July 17, 2009 at 1:30 pm

Hello.
I like this article a lot. I've read some articles about Twitter, but Yours is written more fluently and it gives a lot of pleasure reading it. I like the shortucts section a lot. The whole text looks great. Thanks.

pozycjonowanie poznań July 17, 2009 at 1:37 pm

I've read some articles about Twitter. Your's i liked the best because it is so fluent and the reading was a pleasure. Also liked a lot the shortcuts section. Thanks a lot.

Payroll Service Florida August 3, 2009 at 7:34 am

As all know Twitter become very huge, so learn to twitter is deadly required sure your guide smartly helpful for twitter beginners…

Sell Info Products August 15, 2009 at 11:46 am

Good post, I am using twitter but not having much followers.. Hope I will be able to get more followers for my account after reading this..

ice london gifts August 22, 2009 at 7:17 am

You have provided such very useful guideline for those who wanna tweet with twitter.

Emo August 26, 2009 at 10:12 am

I don't have a twitter account yet but I'll be creating one. I'll be following this tips to make my twitter account.

- Emo -

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